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Privacy Policy

This privacy policy covers the responsibilities of FaastPay PTE Ltd.

By visiting this website, www.faastpay.xyz, contacting FaastPay PTE Ltd, or entering into a service agreement with FaastPay PTE Ltd, you confirm that you have read, understood, and agreed with this privacy policy. You give your consent to collect and use your personal data as specified herein and for the purposes described within this privacy policy.

You are aware that you can exercise your rights as outlined in this privacy policy at any time.

FaastPay PTE Ltd is a corporate entity registered in Singapore, offering innovative payment services to various international destinations for clients worldwide.

FaastPay PTE Ltd owns and operates the internet domain www.faastpay.xyz.

Our Commitment to You

At FaastPay PTE Ltd, we treat all individual visitors to our corporate website, www.faastpay.xyz, as well as all private individuals representing our corporate clients, as Data Subjects. FaastPay PTE Ltd fulfills the role of the Data Controller concerning all personal data related to individual visitors of our corporate website and to all individuals representing our corporate clients (e.g., representatives, local management, and Universal Beneficial Owners).

FaastPay PTE Ltd has appointed a Data Protection Officer (DPO). This DPO remains independent within our corporate structure and has a direct connection to the top-level management at FaastPay PTE Ltd. You can contact our DPO by submitting electronic correspondence to [email protected] to address any queries related to your personal information.

We understand the importance of maintaining the confidentiality and privacy of your personal information. By entrusting us with your information, we assure you of our commitment to keep such information private. We have taken measurable steps to protect the confidentiality, security, and integrity of your information.

What Data Does FaastPay PTE Ltd Collect?

FaastPay PTE Ltd collects personal information via various channels, including the chat function on our corporate website, www.faastpay.xyz, through our IT infrastructure provided by our website’s server host, via the contact form on our website, and during the course of rendering services to our clients. This information may include, but is not limited to, the following:

From Corporate Clients:

  • Certificate of incorporation
  • Certificate of shareholders
  • Certificate of registered address
  • Resolution of Directors
  • Certificate of Incumbency
  • Certificate of good standing
  • Memorandum and Articles of Association
  • Audited financial statements
  • Copies of licenses granted to the corporate entity
  • Information on corporate bank account numbers
  • Contact data of corporate entities
  • Contact data of employees, local management, and/or Universal Beneficial Owners (UBOs)

From Individuals Representing a Corporate Client:

  • Copy of passport
  • Copy of ID card
  • Proof of physical address
  • Information and documents related to an individual’s profession and/or employment
  • Criminal record
  • Documents on the financial status of an individual (e.g., non-bankruptcy certificate)
  • Professional certificates of an individual’s professional background
  • Documents regarding the educational background of an individual
  • Documents related to the origin of wealth of an individual
  • Contact telephone number(s)
  • Email address

What is you personal data used for?

Log Data, collected via our IT infrastructure, includes the IP address, geographical location, internet access service provider, information on the type of computer or telecommunication device used, the data accessed, session duration, frequency, and page visit history. This data is used for internal statistical purposes only and is neither retained nor disclosed to any third party.

Contact data, including your name, surname, email address, and any other personal information communicated to FaastPay PTE Ltd via the chat function or contact form on our website, is used solely to establish a proper communication channel with you. This data is stored and retained in accordance with applicable legislation and is neither disclosed to third parties nor accessible to unauthorized personnel.

All data collected by FaastPay PTE Ltd concerning our prospective and existing clients is used solely for rendering our services to our clients.

Personal data related to specific Data Subjects may be used to send commercial and non-commercial notifications from FaastPay PTE Ltd.

How is your personal data stored and/or retained?

FaastPay PTE Ltd uses, stores, processes, and handles your personal data securely.

Hard copies of personal data are retained in protected storage facilities, inaccessible to unauthorized persons.

Electronic copies of personal data are stored in protected and encrypted IT facilities, free from unauthorized access.

All communication in which individuals share their personal data with FaastPay PTE Ltd is protected by SSL secure log protocol technology.

Your Rights to your data

In line with the Data Protection Regulation, you have the following rights concerning your personal data:

  • Right to Access: You can review all personal data related to you at any time and check the accuracy of your data.
  • Right to Rectification: You can request corrections, rectifications, and updates to your personal data.
  • Right to Erasure: You can request partial or complete deletion of your personal data.
  • Right to Information: You can obtain information on the use and purpose of processing your personal data.
  • Right to Restrict Processing: You can limit the purpose of processing your data. However, this may affect the accessibility of our services.
  • Right to Opt-Out: You can opt-out of receiving commercial and non-commercial newsletters and notifications from FaastPay PTE Ltd.
  • Right to Data Portability: You can request the transfer of your personal data to another Data Controller nominated by you.
  • Right to Withdraw Consent: You can withdraw your previously given consent regarding the collection, use, and processing of your personal data at any time by contacting our DPO at [email protected].

You can submit your requests regarding your rights to our Data Protection Officer (DPO) at [email protected].

Disclosures

We will not disclose your personal data to third parties without your consent, except in specific situations as described below:

  • To render services to our prospective and existing clients, we may disclose personal data to third parties, such as external service providers who are legally and economically independent from FaastPay PTE Ltd. These third parties are bound by our data protection standards.
  • We may disclose your personal data if required by law, or to comply with legal obligations, enforce our Site Terms and Conditions, or protect national/international security, prevent or investigate criminal activities, or in the case of legal proceedings.

FaastPay PTE Ltd will communicate the specific purpose for processing your personal data prior to its use as described in this privacy policy. If you feel your personal data has been infringed, please contact our DPO at [email protected].

Cookie Policy

Our website, www.faastpay.xyz, uses cookies. A cookie is a text file sent by our website’s server to your browser, stored on your device when you visit our website. This file contains information such as your IP address, internet service provider, page visit sessions, data viewed or downloaded, device type, and geographical location.

This data is retained on our website’s server/host in electronic form and is used for internal statistical and analytical purposes only.

By entering our website, you consent to our cookie policy. You can deactivate cookies by adjusting your browser settings. For assistance, refer to your browser’s help documents or technical support.